The majority of our clients are based in the Ireland, the UK and the E.U but Radio Controlled Shop are also selling into many countries outside of the EU and around the world.
Christmas 2019 last shipping dates
If you have forgotten to add something to an order that has already been placed thats not a problem. Please email us for a code for free shipping and therefore you can add what you like by placing another order.
If you are purchasing from out of the E.U we will deduct 23% VAT from your order.
Advertised postal rates apply to Ireland only, for another country please contact us as advertised prices may not be accurate outside of Ireland.
If ordering in Ireland, your puchase will leave us within 24-48 hours provided it is in stock and your purchase is made before 3pm, it should reach you within 24 hours (Not Guaranteed)
Delivery of the products shall take place at the delivery address contained in your order.
Next day delivery nationwide applies during normal business hours, not during the holiday season as our couriers are not available (Ireland). Orders must be placed before 3pm for next day delivery.
Any dates or times specified by us for delivery of the products are intended to be estimates only(not guaranteed) and time of delivery shall not be of the essence, and shall not be made of the essence by notice. However the courier has a track record of 94% sucess rate with next day delivery. If your address is not complete or you dont include your phone number your delivery can be delayed.
Sometimes delays can be expected 6 weeks up to Christmas in packing and sending out orders. Generally no more than 72 hours.
If ordering on a Friday before 3pm your item will be packed and sent out the same day and will arrive with you on Monday (Ireland).
If ordering after 3pm Friday, Saturday or Sunday your order will be packed when we reopen on Monday and with you on Tuesday(Ireland).
Once your order leaves Radio Controlled Shop Ireland we have no control over its travel as it is sent out with a courier company.
If a product is back ordered or pre ordered then your full order will be sent out when all items are in stock.
If using Paypal and your account does not qualify for seller protection then we have the right not to ship to your address, you must verify your account details with Paypal.
We have the right to refuse orders over €300 on Paypal or Skrill if your account is not eligible for seller protection.
Subject to the other provisions contained in these terms and conditions, we shall not be liable for any direct, indirect or consequential loss (all three terms which include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar losses), costs, damages or expenses caused directly or indirectly by any delay in the delivery of the products (even if caused by our negligence).
If for any reason you or the person at the delivery address refuses to accept delivery of the products, all risk in the products shall pass to you and we may, at our discretion, charge for return of the products to us, a storage fee and a redelivery fee to another address nominated by you.
The cost of delivery shall be calculated when you place your order with us and payment shall be due at the time of payment for the products. However in some cases shipping may not be added or be correctly calculated depending on your location. We will then contact you with your shipping quote.
You must check the packages carefully before signing. You must ask the driver to wait for no more than 15 minuites whilst you check the goods. If there any signs of damage what so ever, you must sign as DAMAGED on the drivers paperwork and report to us within 48 hours of signing. If you put UNCHECKED, NOT CHECKED or words to that affect, this will be taken as clear acceptance of the goods. If there are any discrepancies to the order, please inform us within 48 hours of reciept, otherwise you will have accepted them as they are and we can take no further liability for incorrect goods.
When back ordering a product or products, it or they will be sent with the the full order unless you state so, which means you will incur the extra shipping charges
All deliveries are sent with a tracking number and insurance unless you state otherwise. If you choose to get your purchase sent via regular mail and it does not arrive at its destination they the liability is yours. We can not insure regular mail.
Cooling Off Period
You may return a tangible product within a 7 days even without giving us a reason, as long as your package and ordered items are unused, unopened and in the same condition as received.
We are happy to assist you with any questions you may have.